Frequently Asked Questions

What areas do you service?

We are proud to service the following areas

· Bellevue
· Black Diamond
· Enumclaw
· Fall City
· Issaquah
· Kent
· Maple Valley
· North Bend
· Preston
· Ravensdale
· Renton
· Snoqualmie
· Sammamish
· Auburn
· Bonney Lake
· Federal Way
· Lakewood
· Puyallup
· Tacoma
· Graham
· Sumner
· South Hill
· Roy
· Milton
· Edgewood
· Lake Tapps
· Orting
· South Prairie
· Kapowsin
· Spanaway
· Parkland
· Fife
· Gig Harbor
· Port Orchard
· Yelm
· Eatonville

How long does it take for carpets to dry?

With our powerful truck-mounted equipment, typical drying time is 4-6 hours under normal conditions. Factors like humidity, airflow, and carpet type can affect drying time.

Are your cleaning products safe for children and pets?

Yes! We use environmentally friendly products that are safe for your family and pets. Our products have a mild pH and leave no harmful residue.

Do I need to move furniture?

We will move light furniture like chairs, ottomans, and coffee tables. We ask that you move electronics, lamps, plants, and breakable items. Heavy furniture like beds, dressers, and entertainment centers typically stay in place.

What is your cancellation policy?

We ask that you provide at least 24 hours notice if you need to cancel or reschedule your appointment. This allows us to offer the time slot to other customers.

Do you offer same-day service?

Yes! We often have same-day availability. Call us at (425) 394-0404 or (253) 234-7071 to check availability for today.

What payment methods do you accept?

We accept cash, checks, and all major credit cards. Payment is due upon completion of service.

How often should I have my carpets cleaned?

We recommend professional carpet cleaning every 12-18 months for most households. High-traffic areas or homes with pets may benefit from more frequent cleaning (every 6-12 months).

Still have questions?