Terms of Service
Excel Carpet Cleaning Services LLC · Last updated October 23, 2026
Booking and service
Online bookings and estimates are requests for service. Prices shown by our online estimator are estimates; your technician will confirm the final price on site before starting work. You agree to provide safe access to the areas to be cleaned and accurate contact and address details. To reschedule or cancel, please call or text us as early as possible.
Payment
Payment is due when the work is completed unless we agree otherwise in writing. We accept card, bank transfer (ACH), cash and check.
Text messages (SMS program)
- Program: Excel Carpet Cleaning appointment notifications.
- What you’ll receive: appointment confirmations, reminders, schedule changes and cancellations, and a request to review our service after your appointment. We do not send marketing texts through this program.
- How you opt in: by checking the optional text-message box when you book online, or by telling our staff you’d like texts. Consent is not a condition of purchase.
- Message frequency: varies, typically 1–4 messages per appointment.
- Cost: message and data rates may apply.
- Opt out: reply STOP to any message to stop receiving texts. You’ll receive one confirmation and no further messages. Reply START to opt back in.
- Help: reply HELP to any message, call (253) 234-7071 or (425) 394-0404, or email excelcarpetcleaning@gmail.com.
- Carriers are not liable for delayed or undelivered messages.
Privacy
How we collect and use your information is described in our Privacy Policy. We do not sell or share your mobile number or text-message consent with third parties or affiliates for marketing purposes.
Contact
Excel Carpet Cleaning Services LLC · excelcarpetcleaning@gmail.com · North (425) 394-0404 · South (253) 234-7071